Privacy Policy
Last Updated: May 2026
SPB & Co. Cost Accountants ("we," "our," or "the Firm") is committed to protecting the privacy and confidentiality of all personal and business information shared with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.spbcoca.com or engage our professional services.
1. Information We Collect
We collect information you provide directly to us, including:
- Contact Information: Name, phone number, email address, and business address when you fill our inquiry form or reach out for consultation.
- Business Information: Company name, industry, turnover ranges, and nature of service required, necessary to assess your compliance needs.
- Financial Data: Where you engage our services, we may collect financial statements, tax records, cost records, and other confidential business documents as required for the specific service engagement.
- Technical Data: IP address, browser type, pages visited, and session duration collected automatically through standard web server logs and analytics tools.
- Communication Records: Records of your correspondence with us via email, WhatsApp, or phone for service continuity.
2. How We Use Your Information
We use collected information for the following purposes:
- To respond to your inquiries and provide requested professional services.
- To prepare cost audit reports, GST filings, tax returns, and other statutory compliance documents.
- To communicate updates on regulatory changes, compliance deadlines, and service reminders relevant to your engagement.
- To send you our newsletters, articles, and knowledge updates — you may opt out at any time.
- To improve our website experience and understand which services generate the most interest.
- To comply with our own legal and professional obligations under ICMAI regulations and applicable laws.
3. Professional Confidentiality
As practicing Cost Accountants registered with ICMAI (Institute of Cost Accountants of India), all members of our Firm are bound by the Code of Ethics and professional secrecy obligations. All financial data, business information, and documents shared with us in the context of a professional engagement are treated as strictly confidential and are never disclosed to third parties without your explicit consent, except where required by:
- Court order or judicial / quasi-judicial authority.
- Regulatory bodies such as ICMAI, MCA, GSTN, or Income Tax authorities as part of lawful compliance filings.
- Statutory audit requirements under the Companies Act, 2013 or other applicable legislation.
4. Data Sharing
We do not sell, rent, or trade your personal information to any third party for marketing purposes. We may share information with:
- Service Providers: Cloud storage providers, email service platforms, and IT support engaged under strict confidentiality agreements to assist us in delivering services.
- Government Portals: GSTN, MCA21, Income Tax e-Filing portal, TRACES — solely for filing returns and reports on your behalf as part of the engagement.
- Professional Associates: With your consent, where specialized legal or financial expertise is required for complex matters.
5. Data Retention
We retain your data for as long as necessary to fulfill the purpose for which it was collected and to comply with professional, legal, and regulatory requirements. Cost Audit records and financial documents are retained for a minimum of 8 years in accordance with ICMAI guidelines and the Companies Act, 2013. General contact and inquiry records are retained for 3 years or until you request deletion.
6. Data Security
We implement industry-standard security measures to protect your data, including:
- SSL/TLS encryption for all web-based data transmission.
- Password-protected and access-controlled file servers for client documents.
- Role-based access control ensuring only authorized team members handle your files.
- Regular security reviews and staff training on data protection best practices.
While we take all reasonable precautions, no method of transmission over the internet is 100% secure. In the event of a data breach affecting your information, we will notify you promptly in accordance with applicable law.
7. Cookies & Analytics
Our website uses cookies to enhance user experience and analyze site traffic. We use Google Analytics (anonymized IP) to understand aggregate visitor behavior. You may disable cookies in your browser settings; however, some features of the website may not function properly as a result. We do not use cookies to track your activity across third-party websites.
8. Your Rights
You have the right to:
- Access the personal information we hold about you.
- Request correction of inaccurate or outdated information.
- Request deletion of your data, subject to our legal retention obligations.
- Withdraw consent for marketing communications at any time.
- Raise a complaint with the appropriate data protection authority.
To exercise any of these rights, please contact us at office@spbcoca.com or call +91 97167 19137.
9. Third-Party Links
Our website may contain links to external websites including government portals (GSTN, MCA, Income Tax), professional bodies (ICMAI), and informational resources. We are not responsible for the privacy practices of these external sites and encourage you to review their respective privacy policies before submitting any personal information.
10. Children's Privacy
Our services are directed at businesses and adult professionals. We do not knowingly collect personal information from persons under the age of 18. If we become aware that we have inadvertently collected such information, we will delete it promptly.
11. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. The revised policy will be posted on this page with an updated effective date. We encourage you to review this policy periodically. Continued use of our website or services after changes constitutes your acceptance of the updated policy.
12. Contact Us
For any questions, concerns, or requests related to this Privacy Policy, please contact:
SPB & Co. — Cost Accountants
A-221 Rajhans Plaza, Near Aditya Mall, Indirapuram, Ghaziabad, UP – 201014
📞 +91 97167 19137 | ✉️ office@spbcoca.com
